Sunday, December 28, 2008
Rebound: Your Most Important New Year Resolution If You're Laid Off
If you’re one of the roughly bajillion people who have seen, read, bought The Secret, you know about the Law of Attraction. Personally I’ve got mixed feelings about the Law of Attraction (even though it did seem to work pretty well for Oprah…she made out okay). Apply just a little bit of pressure on me (like, say, a gun to my head, my hand on the Bible or my face on TV), and I just can’t step forward and say “thoughts become things.” Matching vibrational intention with the universe strikes me as being a healthy helping of what I uncharitably refer to as “oogy boogy,” an attitude that makes me pretty unpopular here in New Age Santa Fe. (My neighbor, just for an instance, buried a crystal in our dirt road to ward off the evil spirits emanating from the south – which is basically where you will find Albuquerque.)
All this being said, I have to cop to a confession: When I first saw The Secret, I immediately bought at least 10 copies and sent them to all my friends (well, most of them; there was one absolutely absurd segment about a woman laughing her way through breast cancer, and I just couldn’t send the dvd to my friend who survived breast cancer with the help of a knowledgeable oncologist, a scalpel and massive doses of radiation). Why? Because the film made me happy just to look at it. And I wanted to share that feel-good with the people I love. And on top of that, there’s a fantastic five-minute video available for free through their website that is designed specifically to help you start your day with a song in your heart and wings on your spirit. I watch it as often as I can – without wearing down its inspiring effects – and it gets me every time. Makes me so glad to be a human being on this wacky, rocky, wonderful, nerve-wracked planet.
And my starting the morning with an upbeat frame of mind just stacks the odds in my favor that I’m going to have a productive, creative, innovative day with at least one or two happy surprises by the time I turn off the light at night. It’s not a metaphysical thing. It takes no leap of faith or suspension of belief. It’s just the way things are.
It’s an actual scientific fact that people who are of a positive frame of mind are most likely to find creative solutions to thorny problems, bounce back from setbacks, appeal to other positive people who actually work for great companies that treat them well and that are hiring. This isn’t about the Law of Attraction, it’s about the fact that people who are happy are generally fun to be with. And people who are fun to be with attract other people who are fun and happy. You know, it’s a birds-of-a-feather kind of thing.
When you are happy, you’re more receptive to the idea of having fun (not to mention to fact that you’re more likely to be invited to do fun stuff with other fun people). And, a Harvard study actually proved that nose-to-the-grindstone types had more difficulty finding creative solutions to a work problem than people who reported having fun the day before.
So what’s the most essential resolution for you in 2009 if you were laid off in 2008 (or if you think that you might see the dreaded pink slip in 2009)? I will build my happiness muscle and protect it at all costs.
Ugh. How can anyone expect to be happy in these times, especially when they’re out of work? Reasonable question. But by giving into the assumption that happiness is more easily had in an environment of employment stability and financial security, you’re depriving yourself of what could be your most valuable tool for resilience, possibility and success that will see you toward a brighter, more fulfilling future.
In case you find yourself giving over to the dark side, here are a few notes on happiness that might help you stay committed to the brighter side:
Happiness is free. Yeah, yeah, I know. ClichΓ©. But you know how clichΓ©s become clichΓ©s? Because they’re true.
Happy people attract happy people. And, as I’ve said before, lots of happy people have jobs and they’re happy to share inside info on what openings there might be. Happy people are more likely to share just about everything they’ve got – even if it’s their last packet of ramen noodles – because they’re pretty sure that a very cool surprise, or lucky break, is on its way to them. Any day now.
Happy people notice those lucky breaks and then take advantage of them. A few years ago Richard Wiseman wrote the book The Luck Factor, in which he outlines four “essential principles” for being lucky. Principle Three is “Expect Good Fortune.” Just knowing that it’s on its way can’t help but lift your spirits. And when it finally comes, guess what. You’ll notice it. And it will make you happy.
Hiring managers don’t offer jobs to people who bum them out. I was a very lucky girl the day I happened to turn on Oprah and she had Randy Pausch as her main guest. (If you know The Secret, you probably also know The Last Lecture. I vote for The Last Lecture.) In their interview he said that we have a choice in life: We can be the mopey, grumpy Eyore. Or we can be Tigger, who revels in all things and finds joy everywhere. (A friend of mine has a sign on her fridge, featuring Tigger, with the words, “no bouncing before breakfast.” Makes me smile every time I think about it.)
The thing is, said Pausch, people love to hang out with Tiggers. And that includes employers. If you insist on being an Eyore and you find someone to hire you because he or she just so relates to your many melancholy moods, run as fast as you can in the other direction. Better yet, bounce.
Happy people have great stories to tell. Have you ever noticed how unhappy people tell bummer stories? I noticed that about myself a few years ago when I was indulging in a bummer litany during my daily emails with my oldest friend across the country. I was complaining about this and that, thinking that each anecdote was riveting. After all, Nora Ephron’s mother said that anything bad that happens to a writer is just material. I discovered that I was really boring myself with this brand of material. And I resolved to stop gathering that brand of material. So the minute I realize that a relationship or circumstance is about to give me material, I get out of that situation pronto. (Except for customer-service horror stories; my friend and I still love to trade those hurts-so-good tales from our cross-country lives. Actually we love to wallow in them, like long hot baths, until we get all pruny.)
The resolution to sustain a happy outlook comes bundled with a whole new set of stories that will be made available to you. Your radar is adjusted, and you start picking up signals that you might otherwise be missing. Examples, for instance, of kind people doing good things for each other. Or great deus ex machina stories of people landing amazing jobs that are perfect for them. And, back to the attraction thing, as you start telling those stories more and more, a happier breed of person will be joining your audience – while the sad sacks slink out of your life.
You’ll be setting a good example to all those who take their clues about life by watching you. If you have kids, you’re teaching them how to relate to uncertainty. Uncertainty is part of their destiny – that’s one of the few things I can tell you right now with any certainty. Handling uncertainty with confidence and optimism is a skill set that they’re going to need more than any generation before them. It’s up to you to show them how it’s done. Do you tell the dread stories of woe, horror and outrage? Or do you focus on what’s good, hopeful, positive and happy-making? To borrow from David Bowie: Let’s bounce.
If you have to wait a while for your next job or lucky break to catch up with you, you might as well have fun doing it. Punishing yourself isn’t going to shorten your sentence of languishing between jobs. You don’t earn your chance at good luck by beating yourself up or denying yourself the pleasures of each day. The days are really all we have, as Pausch, I’m sure would tell you…if he could. So love each one and love your life within those hours.
Happy New Year. By which I mean, happy New Year.
Sunday, December 23, 2007
Oprah's Most Important Leadership Lesson
I seem to have Oprah on my mind lately. Maybe it’s that whole Obama thing broadcast to boredom on CNN. Or maybe it’s the fact I’m really jealous of – I mean happy for – Elizabeth Gilbert, who managed to do exactly what she wanted for a year in exotic (and fattening) places, write Eat, Pray, Love about it, fall in love and (most likely) become a millionaire. All through her writing. (I could have gone to
No. It’s none of those things. It’s what happened at her school this fall. You probably know what happened. There was a very serious case of alleged child abuse on the campus of her school in
My point is actually a lesson for us all that came out of the Oprah incident: Those who have your ear don’t necessarily have your back. People kept the truth from Oprah, and your people could be keeping the truth from you.
During her press conference about the incident, she said, almost in passing, that she found out that all the girls were instructed by the school’s leadership to always have a smile on their face and never complain whenever Oprah was visiting the campus. Now I don’t know Oprah personally, but I’m thinking that it’s a fair bet that should any of her girls be unhappy about something as serious as, well, sexual assault, she would want to know about it. Happy happy, smiley smiley doesn’t cut it when you’re trying to make the world a better place. Know what I mean?
So what does this have to do with HR? Simple: Think about all the people who count on your good will to keep their jobs. And think about the last time they risked disappointing you, or even being fired, by delivering a devastating truth. How long has it been?
I’m thinking that total truth is one of your personal core values. And that’s good. But bear in mind that your direct reports may have a core value that supersedes the imperative of delivering to you the total truth. That value: Keeping their job.
Oprah has a close circle of people she thought she could trust to make her vision for the school a reality. And, as with any good delegator, she trusted that circle and turned her attention to visionary things rather than the day-to-day running of the school. But instead they filtered the reality such that it wouldn’t make her mad, sad, or enraged.
Besides the many billions of dollars, what makes you so different from Oprah? I would bet there are people you trust to manifest the vision you hold dear. And maybe you even pride yourself in gathering a small clutch of close, entrusted experts to whom you can pass the “get-it-done” ball, even giving them a fantastic, life-changing opportunity in the bargain. Well. Good for you.
Just remember, there are little lizards within us all who want to compel our brains to say to our professional decision-making faculties, “yeah, whatever, just keep our job, okay?” And when you say “okay” to your own lizard, you become complicit in choosing saving your credit rating over saving the world.
Oprah’s school staff wanted to do everything they could to keep that groovy thing going and their jobs intact – even if it meant killing the very dream that established the school to begin with. While the situation may not be as extreme in your company, your staff may be just as reluctant to tell you the devastating truth about some key aspect of your business. And, for that matter, you might be carefully editing the data that gets sent upstream to your boss as well.
Total truth – unlike other natural substances – flows both upstream and down. Make your business truth-friendly in all directions. Be sure you have a boss you can tell the whole truth to. And be sure you are the kind of boss who can hear the truth from your own people.
You may not always like what you hear. But the cumulative effect of a truthful workplace environment will make that most precious vision a reality.
If I’m wrong…see you on the beach in Bali. I’ll save a spot under a banyan tree for you.
