When it comes to high-impact recruiting, attracting and keeping industry superstars is hard enough. But that’s nothing compared with drawing the line with them if they start turning toxic on you. It may be one of the most painful things managers will have to do. But it’s essential, especially if you have built a company culture that is committed to an engaged, collegial workplace environment.
Right. You say, “This is our aspiration, this is the stuff we’re putting on our posters, website, branding messages. Now, here’s the situation we’re facing with this person. Let’s test ourselves: Are we willing to stand behind what we say?” This is how HR earns its pay.